The effective
management
of any salon starts with the atmosphere within your team.
If you secure this, the rest will follow with proper organization.
But how will you do it? Let’s look at some practices that will help you.
Contact Hairdresser’s Team Contact
The interaction between your internal clients is an important asset of the salon.
It goes without saying that there will always be communication, discussions and interaction with your clients and not only
between the members of your team.
Building professional and personal relationships in the salon workplace is inevitable.
That’s why it is good to make it pleasant for everyone, but also for the customers.
If this is not possible, it is advisable that all your team relationships are governed by rules.
so that the balance is maintained and there is a harmonious atmosphere in the salon.
Encouraging good communication is part of the duties of the owner of the beauty salon. Secondarily, and in the absence of the former, it is delegated to the salon manager concerned.
What is Effective Communication?
Effective team communication is one that ensures that everyone is on the same page
and in agreement or harmony with each other.
Now, as far as your salon’s standard policies and best practices are concerned,
here the key is to focus on resolving conflicts between staff members or customers with your team.
Formal Policies & Rules for the Team
After creating the rules and policies for your business, it’s time to communicate them to team members.
In other words, they need to get to know the new rules and have time to get used to and comfortable with them!
But how will they get to your team?
One of the best ways to do this is with an employee conduct protocol or
whatever you want to call it.
The aim is to have them in writing, both in their hands and in any area within the salon to which they refer.
Daily Contact & Daily Communication Update
What should be included in the daily communication in your team?
All the practical things your salon staff should know every day!
Such as work scheduling, material inventories, the organization the cleaning of the site or
special offers you are promoting.
Regular Meetings or Meetings
Monthly meetings are essential for each team.
They are also a very good way to analyse non-urgent issues.
At the same time, they serve as a basis for employees to raise questions, complaints and concerns
they may have and deal with them.
They can also discuss the policies and point out any rules or changes that need to be made to them.
Celebrating Every Success
Recognize your team’s successes and “celebrate” them!
Find quick & easy ways to reward their hard work and creativity.
You can, for example, make a post on Social every month about their achievements or
put a bonus, monetary or in the form of a gift.
It is also a good idea to encourage your team members to rejoice in each other’s successes
and invite each other to meetings.
In or out of the salon, such as for a coffee , brunch or even a drink. There are several ways to do this,
but the key is to make it part of your salon’s culture to celebrate or
the joy of the success of others and your own or each member individually.
If you feel that you too need more support for a united, efficient and happy team for your salon.
Contact us, now!
Read more of our articles here before you go and if you wish to discuss with us a topic that you would like to
with your salon or beauty salon, you can book a session here acquaintance at no cost.
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