In an appointment concerning colour, advice to the client is essential, there are of course 5 questions
that a hairdresser can do at every appointment, whether it’s a haircut or a colour!
A client who enters your salon should directly feel your interest and attention,
in order to lead him to come back.
So these are the 5 questions to ask your customers so they feel the security they need:
How happy do they feel with their appearance?
How have they taken care of their hair since the last time they went to the salon?
Do they like to have long hair or do they want it to be shorter?
If they like long hair, what else can you do to make it interesting?
This question obviously needs to be asked before the service, with the aim of understanding exactly what it is asking for.
What don’t they like about their hairstyle?
Sometimes it is uncomfortable for a customer to mention what they don’t like, so it is necessary to openly say what it is.
This is also an excellent opportunity to recommend hair care products,
if there is a problem with their texture or recreate their shape at home.
What do they like about their haircut?
It’s easier to find and point out something they don’t like,
but you need to have time to find out which aspects they really love in their hair.
What products do they use at home?
After you find out what a client likes and dislikes about his hair, talk to him about the importance of his hair.
of professional hair care, but also make sure she is aware of the impact it can have on her hair.
the wrong products in his hair.
You’re not selling them products, you’re actually “insuring” their hair so that the money they spend
so their hair doesn’t go to waste.
Make sure the hair care routine is easy to follow and show them how to use styling products.
What tools do they use?
They may just need a few styling tips to get the most out of their hairstyle,
you can show them some easy hairstyles with whatever tools you have to help them
for their everyday styling.
